Frequently Asked Questions
Everything you need to know about our premium German cookware and service.
Where are Fissler products manufactured?
The majority of our premium cookware ranges are 'Made in Germany,' specifically in Idar-Oberstein, where we have maintained the highest standards of craftsmanship since 1845.
Are Fissler pots and pans compatible with induction cooktops?
Yes, most of our modern cookware lines feature the Cookstar all-stove base, which is specifically engineered for optimal heat distribution on induction, gas, electric, and glass-ceramic stoves.
How do I clean and maintain my stainless steel cookware?
Our stainless steel products are generally dishwasher-safe. However, for long-lasting luster, we recommend hand washing with a mild detergent and using a specialized stainless steel polisher for stubborn spots.
What is your return policy for online orders?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our customer service team to initiate a return and receive a prepaid shipping label.
Do Fissler products come with a warranty?
Yes, our products carry a limited warranty against manufacturing defects. The duration varies by collection, typically ranging from 2 to 15 years depending on the specific product line.
Can I purchase replacement parts like gaskets or handles?
Absolutely. We pride ourselves on the longevity of our products and offer a wide range of original spare parts, including pressure cooker gaskets, valves, and replacement handles, through our website.